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Download these MS Word and Excel Communication Plan templates to increase, enhance, and improve communications among project stakeholders.

Use these templates to schedule and assign responsibilities; specify writers, audience, topics, delivery dates, delivery mechanism, sensitive issues, resources and expected results.

Use this communication plan template to:

  • Enhance transparency and accountability to customers, clients and public
  • Provide a tangible benefit to customers by providing specific direction, goals and implementable processes
  • Exchange messages with groups identified in the Communication Strategy
  • Identify the publicity measures necessary to bridge communication and information gaps
  • Reflect a strategic approach to communication measures and activities

Communication Plan Template: Blue Theme

This 30 page template pack also includes a Comunication Matrix, Communication Schedule, Communication Plan Checklist, Feedback Form, Meeting Schedule and Responsibility Matrix.

Table of Contents

1 Introduction
1.1 Purpose
1.2 Objectives
1.3 Scope
1.4 Document Maintenance

2 Roles and Responsibilities
2.1 Project Structure
2.2 Project Office
2.3 Steering Committee
2.4 Project Sponsor
2.5 Project Director
2.6 Project Manager
2.7 Project Team
2.8 Contractor/Vendor Project Team
2.9 External Stakeholders
2.10 Stakeholder Roles & Responsibilities
2.11 Stakeholder Contact Information
2.12 Stakeholder Information Requirements

3 Internal Communications
3.1 Informal Communications
3.2 Formal Communications
3.2.1 Status Meetings
3.2.2 Status Reports
3.2.3 Letters, Circulars and Memorandums

4 External Communications

5 Other Communications
5.1 News and Print Media
5.3 Dispute Resolution Process
5.4 Escalation Process
5.5 Problem/Defect Tracking Process

6 Project Meetings
6.1 Meeting Plan
6.2 Daily / Weekly Meetings
6.3 Team Leads Meeting
6.4 Individual Team Meeting
6.5 Project Office Meeting
6.6 Leadership Committee Meeting
6.7 Steering Committee Meeting
6.8 Monthly Extended Team Status Meeting
6.9 Executive Update Meeting
6.10 All Hands Meeting
6.11 Orientation Meeting
6.12 Communication Plan Web Page
6.13 Feedback

7 Information Collection, Reporting, and Distribution
7.1 Collection and Reporting
7.2 Distribution, Storage, and Disposition
7.3 Distribution Groups
7.4 E-mail Policy
7.5 Format and Styles Guide
7.6 Effectiveness
7.7 Changes

8 Communications Matrix

Contents & Format

The template pack includes the following documents:

MS Word

- Communication 30 pages

MS Excel

Communication Matrix 1 worksheet

Communication Schedule 1 worksheet

Communication Plan Checklist 1 worksheet

Feedback Form 1 worksheet

Meeting Schedule 1 worksheet

Responsibility Matrix 1 worksheet

Product Specifications

File Format: The templates are in Microsoft Word and Excel (.docx and .xlsx) format.

File Size: The zip file is 1 MBs.

Opening the Files: You don’t need any special software to unzip the files. To unzip: right click on the file, click Extract, and save to your computer.

Images: All images in the templates are copyright free.

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