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You can use this Business Continuity Plan Template (48-page Word + 12 Excel spreadsheets), free Business Impact Analysis, and Damage Assessment Report templates to recover quickly and effectively from an unforeseen disaster or emergency.

Key Benefits

This Business Continuity Plan helps you to:

  • Assess potential risks and prepare contingencies for unforeseen events, such as disaster scenarios
  • Maintain a minimum level of service while restoring your organization to normal business operations
  • Protect the customer base and protect business functions which provide products or services
  • Minimize interruptions to normal operations
  • Minimize the economic impact of the interruption
  • Establish alternative means of operation in advance
  • Train personnel with emergency procedures
  • Restore service to normal mode of operation

    Table of Contents

    1 Introduction

    1.1 Purpose

    1.2 Applicability

    1.3 Scope

    1.4 Critical Business Functions

    1.5 Planning Principles

    1.6 Assumptions

    1.7 Prerequisites

    1.8 Backup Site

    1.9 Alternative Back-up Sites

    2 Management Approach

    2.1 Policy

    2.2 Governance and Accountability

    2.3 Business Continuity Contacts

    2.4 Vendor Contacts

    2.5 Roles & Responsibilities

    3 Risk Assessment

    3.1 Deliberate Disruption

    3.2 Environmental Disasters

    3.3 Services

    3.4 Systems

    3.5 Security

    3.6 Other Potential Scenarios

    4 Contingency Strategy

    4.1 Backup and Recovery Strategies

    4.1.1 Objectives

    4.2 System Description

    4.2.1 Recovery Response Time

    4.2.2 Single Points of Failure

    4.2.3 Latency

    4.2.4 System Redundancy

    4.2.5 Data Integrity

    4.2.6 Business Costs during Downtime

    4.2.7 Backup Procedures

    4.2.8 Data Restore Procedures

    4.2.9 Maintaining Log Files

    4.2.10 Fail Over Procedure

    4.2.11 Recovery Steps

    4.2.12 Restoring Service

    4.2.13 Hot Stand By

    4.2.14 Spare Systems

    4.2.15 Data Recovery

    4.3 Backup Site

    4.3.1 Office space

    4.3.1.1 Work space

    4.3.1.2 Meeting space

    4.3.1.3 Storage space

    4.3.1.4 Safe

    4.3.2 Office equipment

    4.3.2.1 Telephone

    4.3.2.2 Fax

    4.3.2.3 E-mail

    4.3.2.4 Mail, courier, and messenger services

    4.3.2.5 Stationery, photocopying, and other facilities

    4.3.3 Computer equipment

    4.3.3.1 Personal Computers

    4.3.3.2 Printer

    4.3.3.3 Non-Recovery Departments and Personnel

    4.4 Returning to Normal Operations

    4.4.1 Original Site Restoration

    4.4.2 Concurrent processing

    4.4.3 Plan deactivation

    5 Disaster Recovery Procedures

    5.1 Disaster Recovery Task #1

    5.2 Disaster Recovery Task #2

    6 Notification & Activation Procedures

    6.1 Criteria for activating the Disaster Recovery Plan

    6.2 Procedure for activating the Disaster Recovery Plan

    6.2.1 Decision to Invoke the Disaster Recovery Plan

    6.2.2 Invoking the Disaster Recovery Site

    6.2.3 Contacting the Third Party Recovery Team

    6.2.4 Contacting the Operations Managers

    6.2.5 Contacting the Operations Team

    6.2.6 Contacting the Human Resources Manager

    6.2.7 Contacting Remote Users

    6.2.8 Activating the Communications Plan

    6.2.9 Moving to the Backup Site

    6.2.10 Getting Setup on the Backup Site

    6.3 Damage Assessment Procedure

    6.4 Response Checklist

    6.5 Follow-Up Checklist

    7 Communications Plan

    7.1 Communications Schedule

    7.2 Message to Employees

    7.3 Message to Clients

    8 Testing

    8.1 Testing Approaches

    8.2 Testing Tasks

    8.3 Testing Schedule

    9 Training

    9.1 Scope

    9.2 Training Requirements

    9.3 Audience

    9.4 Roles and Responsibilities

    9.5 Training Evaluation

    9.6 Delivery Method

    9.7 Materials

    9.8 Duration

    9.9 Size

    9.10 Facilities

    9.11 Instructor Evaluation

    9.12 Updates

    9.13 Staffing

    10 Maintenance

    10.1 Maintenance Activities

    10.2 Configuration Management

    10.3 Risk Assessment

    10.4 Testing

    10.5 System Protection

    10.6 Maintenance Reports

    10.7 Documentation

    10.8 Quality Assurance Activities

    11 Appendices

    Template Contents

    The template pack includes the following:

    - 5 x MS Word templates
    - 12 x MS Excel templates

    Product Specifications

    File Format: The templates are in Microsoft Word and Excel (.docx and .xlsx) format.

    File Size: The zip file is 1 MBs.

    Opening the Files: You don’t need any special software to unzip the files. To unzip: right click on the file, click Extract, and save to your computer.

    Images: All images in the templates are copyright free.

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