Klariti’s Continuity of Operations Plan templates provide a strategic plan to keep your operations running smoothly during emergencies.
Key benefits include:
The purpose of the Continuity of Operations Plan (COOP) is to establish a framework for maintaining and restoring essential business operations in the event of a disruption. This plan focuses on minimizing downtime, protecting assets, and ensuring the continued delivery of services to customers, whether through on-premise installations or SaaS cloud deployments. It is crucial for safeguarding business functions, ensuring regulatory compliance, and maintaining client trust within the financial services sector.
Each of the following sections includes sample text to help you get started.
In addition, you can use the MS Excel spreadsheets to capture, track, and generate report data. Each of the spreadsheets also includes sample date and charts to illustrate how you can track tasks related to the on-going continuity of operations projects.
1. Introduction
1.1 Purpose
1.2 Scope
1.3 Objectives
1.4 Assumptions
1.5 Applicability and Overview of Plan Usage
2. Roles and Responsibilities
2.1 Key Personnel
2.2 Continuity Team Structure
2.3 Authority and Delegations
2.4 Roles of External Vendors and Partners
3. Business Impact Analysis (BIA)
3.1 Identification of Critical Business Functions
3.2 Key Systems and Assets (On-Premise and SaaS)
3.3 Maximum Tolerable Downtime (MTD)
3.4 Recovery Time Objectives (RTO)
3.5 Recovery Point Objectives (RPO)
3.6 Dependencies and Interdependencies
4. Risk Assessment
4.1 Threat Identification
4.2 Vulnerability Analysis
4.3 Likelihood of Occurrences
4.4 Potential Impact and Loss Scenarios
4.5 Mitigation Strategies
5. Continuity Strategies and Implementation
5.1 Continuity Strategy Overview
5.2 On-Premise Continuity Planning
5.3 SaaS Continuity Planning
5.4 Data Backup and Restoration Strategies
5.5 Business Recovery Prioritization
5.6 Alternate Site Locations and Infrastructure
5.7 Cloud Infrastructure Redundancy and Failover Procedures
6. Incident Response Plan
6.1 Activation Criteria and Process
6.2 Incident Reporting and Notification Procedures
6.3 Crisis Management and Communication
6.4 Immediate Response Activities
6.5 Incident Command Structure
7. Disaster Recovery (DR) Plan
7.1 DR Plan Objectives
7.2 Technology Infrastructure Recovery (On-Premise and Cloud)
7.3 Data Restoration Procedures
7.4 Application Restoration and Validation
7.5 Communication During DR Activities
7.6 Transition to Normal Operations
8. Plan Activation and Execution
8.1 Criteria for Plan Activation
8.2 Notification of Key Personnel
8.3 Initial Actions and Response
8.4 Coordination with External Stakeholders
8.5 Timelines and Milestones for Activation
8.6 Reconstitution of Operations
9. Training, Testing, and Exercises
9.1 Staff Training Requirements
9.2 Plan Testing and Validation
9.3 Types of Exercises (Tabletop, Functional, Full-Scale)
9.4 Frequency of Drills and Simulations
9.5 Continuous Improvement and Lessons Learned
10. Appendix A: Reference Documents
11. Appendix B: Glossary of Terms
12. How to Use This Template
12.1 Add Your Logo to the Cover Page
12.2 Add Your Logo to the Header
12.3 Update the Table of Contents
12.4 Add Notes
12.5 Add Warnings
12.6 Add Comments
12.7 Add Code Samples
File Size: The download file is 1 MBs.
The template pack includes the following documents
Continuity of Operations individual spreadsheets:
This Excel file contains the following spreadsheets: